What to read to the interface designer?

There is more and more literature on UI & UX design every day, but where to start? This question will be answered by experienced design experts.

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Yuri Vetrov
Quite a lot of books on interface design have been translated into Russian. In English, the choice is generally sky-high – dozens of more or less interesting publications are published annually. But I usually recommend three for seed:

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Web Design: Steve Krug’s book or “Don’t Make Me Think!”
Steve Circle
Don’t make me think

The best material for beginners – short and very clear about how common sense helps in working on interfaces. Helps to understand what is the discipline of usability.

Design of familiar things
Donald Norman
Design of familiar things Donald Norman

Excellently presented professional philosophy. How to look at human interaction with digital and conventional products. Helps to form the right attitude to work.

Alan Cooper on the interface. Fundamentals of interaction design
Alan Cooper
Alan Cooper on the interface. Fundamentals of interaction design

Interface Designer Bible. It describes the history of the discipline, methods and patterns, workflow and a whole bunch of other key things in our work. Helps to consolidate and deepen knowledge.

They reflect the three stages of a specialist’s maturity – awareness, correct attitudes and strong practical skills. And you can pump them with other books or a bunch of articles that are published every week. I try to read fundamental books, and I build up the “meat of knowledge” with articles – this avoids the water that most publications suffer from.

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Alexey Kopylov
Essentials of Services Marketing
Jochen Wirtz, Patricia Chew, Christopher Lovelock
Essentials of Services Marketing

In fact, Customer Experience has been around for a long time, and this book reveals a classic (analog) approach, formerly called Service marketing. But the publication is quite modern and here a lot of attention is paid to digital services.

Consumer Behavior: Buying, Having, and Being
Michael R. Solomon
Consumer Behavior Buying, Having, and Being

Another classic book that has survived 11 (!) Editions. Here the main emphasis is on customer behavior.

Service Design: From Insight to Implementation
Andy Polaine, Lavrans Løvlie, Ben Reason
Service Design

This book describes a modern approach to service design. Recommended for reading by absolutely everyone.

This is Service Design Thinking: Basics-Tools-Cases
Mark Stickdorn, Stickdorn Marc, Schneider Jakob
This is Service Design Thinking

A classic book on Service Deisgn. Unfortunately, it almost does not describe the methods of service design, but here is a very good overview of this discipline.

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stashenko
The Persona Lifecycle: Keeping People in Mind Throughout Product Design (Interactive Technologies)
John Pruitt, Tamara Adlin
The Persona Lifecycle

In this book, almost a thousand pages are drawn, depicted, scratched, rendered the most detailed things about people – such a collective image of the user of a product or service.

It carefully and simply shows why you need people, how to create them, how they are involved in digital projects and when a person’s life ends (yes, that’s right). And how to get a new person;)

There are two cool and simple men who worked for a long time at Microsoft, and then began to do research and give good advice to various companies. The book-analogue of this detailed story in the world so much did not work out.

Managing the Design Process-Concept Development: An Essential Manual for the Working Designer
Terry Lee Stone
Managing the Design Process-Concept Development

Lots of pictures and simple schemes, according to the points of short instructions for “once-two-three”, how to work with the client, how to build the logic and schedule of the design project and how not to burn out. Very simple and accessible, “captain obviousness” advice, which you yourself, well, never in your life, you can not think of. Only for beginner freelance designers and design startups. You can not know English and understand everything in this book. It’s just written and drawn. Memorable seriously and for a long time.

There are no such invaluable translations in Russian yet.

Think like a designer. Design thinking for managers
Jeanne Liedtka and Tim Ogilvy
Think like a designer. Design thinking for managers

I advise you my advice – advise or give this book to your customers. A couple of pages read will not leave their minds and hearts in the past, and your relationship in the project will slowly (or quickly) begin to change in the most positive direction.

The book writes in serious and academically status managerial language about how design saves the world of big and small business. Graphs, charts, clever words – everything you need to know about design and the design process for non-designers. And even the forms of briefings (good, by the way).

Reading has a profound effect on how to make design decisions and what to do in a project. Form of influence – deep awareness.

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